Appointment scheduling, patient enquiries, insurance verification and billing support for clinics, healthcare providers and health-tech companies.
Booking, rescheduling and reminder calls
Opening hours, services, preparation and directions
Eligibility and benefits checks before appointments
Claim status follow-up and patient billing queries
User support for patient apps and devices
Patients calling a clinic are often worried, in pain or confused by paperwork. They need someone patient and well informed. Our healthcare teams handle scheduling, reminders and general enquiries, and pass clinical questions straight to your staff.
Behind the scenes we support insurance eligibility checks, billing follow-up and medical records administration. We agree data-protection requirements with you before work starts and follow the privacy rules that apply in your market.
Share your volumes, hours and channels. We'll come back within one business day with a recommended team and a pilot plan.